Patron Rewards Program


Festival Place appreciates and values its customers!

  • Each Festival Place customer will be rewarded with one FREE ticket for every six tickets purchased.
  • Festival Place will track ticket purchases by the purchaser’s name.
    • Transferring ticket purchases to another participant is not permitted.
  • Purchasers are instantly registered upon their first purchase, provided complete contact information is given.
  • Ticket purchases to any theatre show and Café Series show presented by Festival Place qualify for rewards.
    • Ticket purchases that do not qualify include: Patio Series, Black & White Fundraiser, Beer & Wine Festival, New Year's Eve celebrations, meal purchases, cancelled shows, and shows at Festival Place that are produced by outside agencies.
  • Tickets can be purchased using any means: online, in person, telephone, mail-in forms, or Ticketmaster.
  • The FREE ticket:
    • Will be redeemed at the initiative of the ticket purchaser by visiting the Festival Place Box Office during regular business hours.
    • Will be selected from a listing of upcoming shows, provided tickets are still available for the chosen show.
      • The listing of available shows will change as shows sell out, artists perform, or additional artists are scheduled.
    • Does not count towards the six-ticket count for rewards.
    • Cannot be redeemed for cash.
    • Can be saved and then redeemed with additional FREE tickets earned, provided all FREE tickets are redeemed before their expiry date.

The Fine Print

  • Purchases made after May 1, 2018 qualify for the program.
  • Once a free ticket has been earned, it must be redeemed before June 30, 2019.
    • If the free ticket is not redeemed before June 30, 2018, the ticket is considered to have expired and has no redemption value past this date.
    • Any ticket purchases accumulated toward a FREE ticket will also expire on June 30, 2019.
    • The accumulation of purchases toward a FREE ticket will begin again on July 1, 2019.
  • The Patron Rewards Program and the Group Rewards Program are separate programs and cannot be combined.
  • By participating in the Rewards Program, you agree to receive advertising, marketing materials, and other communications from Festival Place.
  • The contact information you provide Festival Place will be handled according to Festival Place’s Privacy Policy.
  • Festival Place may, at any time, terminate or modify the Rewards Program without further obligations to participants.